Performance Management

Performance management lets you involve your employees, as individuals and as part of a group, in improving organizational effectiveness—as you all work to accomplish your organization’s vision and strategy.

We will help you make decisions to run your business, provide leadership, review results and diagnose problems, and set goals and expectations. Our team helps you ensure alignment, create tiered metrics, define root causes of financial performance, tie customer measures to need, employ performance monitoring and management, and understand limits.

We begin by developing a thorough understanding of enterprise direction—its vision and strategy, scorecard dimensions, and key performance indicators. Next, we develop organizational and departmental critical success factors and key performance indicators. From there, we design and implement data capture and reporting mechanisms and help you begin balanced scorecard reporting. We also identify target performance levels for each indicator that provide direct and real-time feedback and conduct root-cause analysis on areas that are performing below expectation.

A well-established performance management program provides the foundation necessary for you to achieve your vision and strategy. Let us help you build this foundation.